Managing Conflict in Projects - Day #2

Bismillah..

Hari ni training agak berat sebab belajar pasal project life cycle dan apa kaitannya dengan managing conflict, tapi best sebab ada sesi Personality Profiling. Dah lama rasa tak buat benda-benda macam ni, eksaited je rasa masa jawab 80 soalan..hehe..

Lepas jawab 80 soalan tu, kena buat analysis of score, and my score is look like this:

I am almost balance person!

Ok, meh sini nak kongsi sikit apa yang saya dapat daripada kelas hari ni.

There are 4 styles of people:

1. Enthusiasts
2. Considerate
3. Decisive
4. Scholars

Apa ciri-ciri yang ada pada 4 jenis stail manusia ni? Meh baca..

Enthusiasts

• Speak fast, loud and with more inflection. Make more statements
• Ask more questions
• Focus on opinions and stories
• Try to take over as soon as they arrive
• Talk to as many people as possible
• Sit where they are the centre of attention
• What gets them upset:
• Avoiding or rejecting them
• Denying their acceptance or friendship
• Being negative of their ideas
• Isolation

Considerate

• Speak slowly and softly with more inflection
• Make few statements
• Ask few questions
• Focus on opinions and stories
• Arrive on time and quietly take a seat
• Initially don't speak unless spoken to
• What gets them upset :
• Overlooking or confusing them
• Sudden unplanned and risky changes
• Competition rather than co-operation
• Conflict situations

Decisive

• Speak fast and loud with more inflection
• Make statements
• Ask few questions
• Focus on facts and tasks
• Arrive dead on time and sit in a prominent position
• Want to get to business immediately
• What gets them upset:
• Telling them what to do
• Attack their character
• Situations where they may lose
• Inaction

Scholars

• Speak slowly and softly with less inflection
• Make few statements
• Ask few questions
• Focus on facts and tasks
• Arrive early and sit in an inconspicuous place
• Avoid eye contact and idle chatter
• What gets them upset:
• Criticizing their efforts or ideas
• Asking personal or blunt questions
• Incomplete or inaccurate information
• Expecting them to get emotionally or personally involved

Ni masa sesi 'Negotiation/Body Language'. Diberi satu situasi dan berdebat (of course in English) the reason why you choose your answer. Trainer jadi judge - yang duduk kanan sekali tu, Mr. Kevin from South Africa.

Berminat nak try gak personality profiling ni? Boleh emel saya {ummi[dot]farhha[at]gmail[dot]com}. Nanti saya akan bagi 80 soalan yang perlu dijawab dan macam mana nak buat analysis of score, then how to come up with your personality diagram :) Kalau nak lah..kalau tak nak, takpe..ade ku kisah??? haha

Moga setiap hari kita menjadi orang yang lebih baik berbanding hari sebelumnya, inshaaAllah..

Much Love,
R3alfarhha